The Avinor Group

Good result and improved customer satisfaction in the third quarter


More passengers and increased commercial income contributed to an increase in Avinor’s operating revenue in the third quarter. Profit after tax was NOK 704 million.

“Avinor had a satisfactory result in the third quarter. Avinor aims to be a competitive and customer-oriented enterprise. Focus will remain on efficient operations and cost-cutting measures,” says CEO Dag Falk-Petersen.

Avinor’s operating revenue in the third quarter increased by 4.2 per cent to NOK 3,249 million, compared to NOK 3,117 million in the corresponding period of 2017. This is primarily attributable to increased sales and rental income within airport operations, and both traffic growth and income per passenger made positive contributions. Traffic income within airport operations increased by 2.1 per cent. In the third quarter, air navigation services saw a 1.7 per cent reduction in operating income due to lower traffic volumes and reduced prices for en-route navigation services.

An agreement has been reached with the unions to close the occupational pension scheme in the Norwegian Public Service Pension Fund with effect from 1 January 2019, replacing this with a defined contribution pension scheme.

Improved customer satisfaction

In the third quarter Oslo Airport was ranked the 15th best airport in Europe in the Airport Service Quality (ASQ) customer satisfaction survey. This is the highest ranking of all time. With regard to the group’s other airports, there have also been good developments in customer satisfaction in recent years. The ASQ survey is a customer survey among passengers at 111 airports in Europe. Oslo Airport has taken part since 1999.

In the spring of 2019, the Chinese airline Hainan Airlines will open a direct route between the Chinese capital Beijing and Oslo Airport. The new route is the first direct flight between China and Norway.

“A direct flight between Norway and China is important for Norwegian export and tourism. Avinor is pleased that yet another airline is establishing in Oslo and Norway,” Falk-Petersen concludes.



Om The Avinor Group

Avinor is a wholly-owned state limited company under the Norwegian Ministry of Transport and Communications and is responsible for 45 state-owned airports.

Twelve of the airports are operated in cooperation with the Norwegian Armed Forces.

In addition to the airports, Avinor operates control towers, control centres and other technical infrastructure for safe air navigation.

The air navigation services is organised as subsidiary wholly-owned by Avinor. Avinor's headquarter is in Oslo.

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