Business Wire

VocaLink: Four of the UK’s biggest high street banks have signed up to launch “Pay by Bank app” Mobile payment service


VocaLink today announces its new “Pay by Bank app” service is soon to be available to customers of four of the UK’s biggest banks.

David Yates, CEO VocaLink, said, “We’re delighted to announce our partnership with four of the UK’s biggest financial institutions, alongside the growing number of retailers who are supporting Pay by Bank app. This service is a convenient way to pay with your mobile and we look forward to working with a number of high street brands to bring Pay by Bank app to millions of UK banking customers. With four of the UK’s biggest banks now committed to Pay by Bank app, we look forward to the remaining banks coming on board in the near future.”

Whether users are registering for the first time or paying with a mobile, “Pay by Bank app” uses the bank’s own security methods to verify the user. In addition to the trusted bank security, “Pay by Bank app” provides a simple and convenient way for users to make a purchase online, via an app or in store. Customers will be able to see their account balances before they pay, helping to manage their money more easily.

Stephen Noakes, Managing Director Retail Customer Products at Lloyds Banking Group said, “An increasing number of our customers want to bank and transact on the go and we want our customers to have the choice of the most convenient and secure payment innovations available. With more and more shopping taking place online we want to offer our customers a service that is a safe and secure way to spend. Pay by Bank app benefits from the same high security as your mobile banking app and makes shopping and paying online more convenient.”

Many major high street retailers have already confirmed their support for the service as an easy and safe way for consumers to pay for goods and services instantly. “Pay by Bank app” allows money to move instantly from a customer account to a merchant account through real-time payments. Payments work through secure digital “tokens”, meaning customers never reveal any of their financial details (including account details) to merchants when they are shopping.

Darren Foulds, Managing Director for Pingit at Barclays, which will be the first bank to launch Pay by Bank app payments from autumn 2016, said, “Mobile banking is the first choice for payments for an increasing number of people. With the introduction of the Pay by Bank app features, mobile payments to merchants are going to be even simpler and more secure for customers. We can’t wait to launch the service, and give our millions of Pingit users the opportunity to pay a range of retailers instantly without having to input or share their bank account details.”

About VocaLink and Zapp

Zapp is the payment innovation team within the VocaLink Group. VocaLink provides and operates the Faster Payments Service on behalf of the Faster Payments Scheme, the Account Switching platform, Bacs and the Direct Debit Scheme. VocaLink also connects the world's busiest network of over 70,000 ATMs through the LINK scheme. In the UK, VocaLink process over 90% of salaries, more than 70% of household bills and almost all state benefits. In 2015, VocaLink processed over 11 billion transactions with a value of £6 trillion.

Safe and secure payments are core to VocaLink’s operation, and the new Pay By Bank app mobile payment service puts security at its heart. VocaLink’s technology lets consumers make near real-time payments on their phones and tablets, whenever they see the “Pay by Bank app” paymark.

For more information on Zapp visit

For more information on VocaLink visit

Contact information

Redleaf for VocaLink
Charlie Ansdell/Paula Nugent +44 (0) 20 7382 4762

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