SolarWinds Adds Assisted Onboarding and Next-Generation Training and Certification Programs, Further Empowering Customers to Fully Optimize Their Software Investments
- The Smart Start assisted onboarding program gives customers direct access to product experts and best-practices configuration assistance
- SolarWinds Academy expands its curriculum and offers full-access subscriptions to customers under active maintenance contracts
- The updated and expanded SolarWinds Certified Professional program now covers more products and leverages an innovative subscription-based certification program
BARCELONA, Spain, Jan. 29, 2018 (GLOBE NEWSWIRE) -- SolarWinds today unveiled major advancements in its Customer Success program. The enhancements will help speed time-to-value when deploying the company's software to improve performance across networks, systems, and applications. The company launched an innovative assisted onboarding program called Smart Start, which gives customers direct, one-on-one access to experts who help them configure, deploy, and optimize their software to meet business goals. It also unveiled a new generation of its professional training and certification program, SolarWinds Academy.
SolarWinds made these announcements as part of its participation in the annual Cisco Live!® conference beginning today in Barcelona. The new customer success initiatives are the company's latest moves to enable a simple customer and partner experience, from trial, through purchase, and into full deployment.
"Our customers' success drives everything we do - it's in our DNA," said Kevin Bury, SolarWinds senior vice president, customer experience. "The reimagined SolarWinds Academy and SolarWinds Certified Professional® programs, along with Smart Start, our new assisted onboarding program, demonstrate our commitment to helping customers get the most from their investments in our industry-leading IT management software."
Over the past several years, SolarWinds has invested heavily in customer success initiatives. In addition to its vibrant THWACK® user community, the company launched the SolarWinds Success Center, a comprehensive portal offering access to the company's expansive library of how-to videos, product guides, and rich technical articles.
Smart Start to Get Up and Running Quickly
Smart Start is a new offering aimed at helping customers quickly achieve a high return on their software investments based on SolarWinds-recommended best practices. It gives customers and partners one-on-one expert guidance, enabling them to quickly and effectively configure, customize, and optimize their SolarWinds®environments. In particular, the offering focuses on helping customers expertly implement key features according to best practices, tailored to the customer's business need.
"What I most liked about Smart Start was the fact that our deployment was quick and reliable. Working with the Smart Start team for our Patch Manager implementation saved us two to three weeks of implementation time," said William Mead, network administrator/engineer, Parkview Medical Center in Pueblo, Colo.
Smart Start is available immediately for most SolarWinds products. Customers may purchase Smart Start concurrently with their software license, or at a later point in time to address scenarios such as onboarding their new personnel.
SolarWinds Academy: Next-Generation Training and Professional Certification Program
The training and certification program now includes several major enhancements: First, customers with active maintenance can now access SolarWinds Academy's entire library of courses, which also has been expanded to include a broader set of the company's products. In addition, SolarWinds Academy added sessions to accommodate a wider set of time zones, making it easier for international customers and business partners to participate. The program is growing rapidly, with the number of students more than doubling in 2017.
"A key value-add we provide all our customers under active maintenance is a full access subscription to SolarWinds Academy," explained Cal Smith, director, SolarWinds Academy. "This means customers can access our full library of training content and don't have to budget additional dollars for it."
SolarWinds Academy has also completely revamped its professional certification program, the SolarWinds Certified Professional (SCP), which is available now as annual subscription. The new program builds on the company's extensive global network of certified professionals, and focuses more broadly on enabling the effective use of SolarWinds networking and systems management products. In addition, it now provides access to exclusive SCP webcasts and live events.
SolarWinds collaborated with three of its partners to provide SCP preparation courses - Prosperon, Atlantic Digital, and Loop1. All three companies offer comprehensive classes that prepare examinees with the required knowledge needed to be a successful SCP candidate.
"The SCP certification clearly separates a SolarWinds administrator among their peers," said Bill Fitzpatrick, chief executive officer, Loop1. "We've seen it firsthand with our clients and in our own recruiting. SCP certification also creates tremendous value for the people and organizations our clients support. We look forward to the new generation of SCP exams to further strengthen the status of being SolarWinds certified."
In 2018, the company will continue to expand the SolarWinds Academy instructor-led online curriculum to cover additional network and system management tools, as well as its SolarWinds Cloud® full-stack monitoring and SolarWinds MSP offerings.
Pricing and Availability
The SolarWinds Certified Professional program is available immediately as a subscription for $200 USD per year and includes one re-take exam. In addition to updates for product enhancements and support, SolarWinds includes a subscription to SolarWinds Academy instructor-led courses for customers under active maintenance.
SolarWinds Smart Start engagements are available immediately, and start at $2,500 depending on the software license purchased. This program gives customers and partners one-on-one expert guidance, enabling them to quickly and effectively configure, customize, and optimize their SolarWinds environments. Customers may contact their sales representative for a quote, or learn more about this global offering here.
*Pricing as of January 29, 2018. Pricing may vary based upon the jurisdiction and applicable currency. Please contact a local SolarWinds sales representative to find pricing specific to your jurisdiction.
Connect with SolarWinds
SolarWinds provides powerful and affordable IT management software to customers worldwide, from Fortune 500® enterprises to small businesses, managed service providers (MSPs), government agencies, and educational institutions. We are committed to focusing exclusively on IT, MSP, and DevOps professionals, and strive to eliminate the complexity that our customers have been forced to accept from traditional enterprise software vendors. Regardless of where the IT asset or user sits, SolarWinds delivers products that are easy to find, buy, use, maintain, and scale while providing the power to address key areas of the infrastructure from on-premises to the cloud. This focus and commitment to excellence in end-to-end hybrid IT performance management has established SolarWinds as the worldwide leader in both network management software and MSP solutions, and is driving similar growth across the full spectrum of IT management software. Our solutions are rooted in our deep connection to our user base, which interacts in our THWACK online community to solve problems, share technology and best practices, and directly participate in our product development process. Learn more today at www.solarwinds.com.
The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies.
© 2018 SolarWinds Worldwide, LLC. All rights reserved.
The issuer of this announcement warrants that they are solely responsible for the content, accuracy and originality of the information contained therein.
Source: SolarWinds Worldwide, LLC via Globenewswire
Om Nasdaq GlobeNewswire
One Liberty Plaza - 165 Broadway
NY 10006 New York
+1 212 401 8700http://www.nasdaqomx.com
NASDAQ (NASDAQ: NDAQ) is a leading provider of trading, exchange technology, information and public company services across six continents.
Følg saker fra Nasdaq GlobeNewswire
Registrer deg med din epostadresse under for å få de nyeste sakene fra Nasdaq GlobeNewswire på epost fortløpende. Du kan melde deg av når som helst.
Siste saker fra Nasdaq GlobeNewswire
GlobeNewswire Test Release26.5.2018 07:00 | Pressemelding
LOS ANGELES, May 25, 2018 (GLOBE NEWSWIRE) -- This is a test from GlobeNewswire. Readers are advised to disregard. TESTING -- TESTING -- TESTING -- TESTING -- TESTING -- TESTING -- TESTING -- TESTING – -END- CONTACT: Karen Yu Director, GlobeNewswire Product Management Direct: +1 310 258 6917 Mobile: +1 626 389 7427 or Magali Rolandez Senior Manager, Media Relations/Content Distribution Europe Direct: +44 (0) 203 753 2215 Mobile: +44 (0) 7785 619 539
Medibio Corporate Health Extends Global Footprint Signing Contract with Jacobs Engineering25.5.2018 16:38 | Pressemelding
Jacobs, one of the world's largest engineering and environmental consultancy groups, has more than 70,000 employees globally SYDNEY, Australia and MINNEAPOLIS, May 25, 2018 (GLOBE NEWSWIRE) -- Medibio Limited (MEB or the Company) (ASX:MEB) (OTCQB:MDBIF), a mental health technology company, today announced a significant contract for Medibio's Corporate Health product with Dallas, TX-based Jacobs Engineering across their Asia Pacific, Middle East, and European divisions. Through the Mental Health Check-In, companies can offer employees an end-to-end mental health program, direct to their devices, to see how the mind and body are tracking. It's a personalized, private, and objective way to see the unseeable: mental health issues in the workplace. Employees are provided the opportunity to confidentially check-in on their mental health and receive personalized confidential results from both an objective biometric screening in conjunction with a 12-minute subjective survey. Employers receive
VIRGIN PULSE ANNOUNCES INDUSTRY-LEADING GDPR COMPLIANCE25.5.2018 14:00 | Pressemelding
Virgin Pulse Extends the GDPR's Strong Data Privacy Rights to All Clients and Members Across the Globe PROVIDENCE, R.I., May 25, 2018 (GLOBE NEWSWIRE) -- Virgin Pulse, the leading global provider of digital employee health, wellbeing and engagement solutions, today announced that it has achieved compliance with the EU General Data Protection Regulation (GDPR) for the Virgin Pulse platform. The company has also appointed Associate Counsel Beatrice Botti as Data Protection Officer (DPO) to oversee the Virgin Pulse privacy program. With this achievement, Virgin Pulse leads the market as the first company in the wellbeing and engagement industry to fully meet the comprehensive standards of the new GDPR data privacy law. The company has completed a thorough review of its internal data collection, storage and handling processes and implemented enhancements to achieve GDPR compliance and give all Virgin Pulse customers and members greater control over their personal data. The GDPR is the firs
Resverlogix Provides Unrestricted Educational Grant for Epigenetic Symposium at International Renal Congress25.5.2018 07:45 | Pressemelding
CALGARY, Alberta, May 24, 2018 (GLOBE NEWSWIRE) -- Resverlogix Corp. ("Resverlogix" or the "Company") (TSX:RVX) today announced that on Friday, May 25, 2018, at the European Renal Association - European Dialysis and Transplant Association (ERA-EDTA) Congress in Copenhagen, Denmark, the Company is supporting a symposium titled: "Epigenetics in CKD & CVD: A potential breakthrough therapy?" The symposium highlights the role of epigenetics and BET-inhibition in chronic kidney disease and cardiovascular disease, especially in patients with diabetes mellitus, and the significant unmet need that still exists in this patient population. The symposium is co-chaired by Vincent M. Brandenburg, MD - Nephrologist, Aachen, Germany and Kamyar Kalantar-Zadeh, MD - UC Irvine School of Medicine, Irvine, CA, USA, both leading scientists also serving as advisors to Resverlogix's Renal program. The speakers and agenda are as follows: Introduction Vincent M. Brandenburg, MD - University Hospital of the RWTH
Atico Reports Consolidated Financial Results for the First Quarter of 201824.5.2018 22:30 | Pressemelding
(All amounts expressed in US dollars, unless otherwise stated) VANCOUVER, British Columbia, May 24, 2018 (GLOBE NEWSWIRE) -- Atico Mining Corporation (the "Company" or "Atico") (TSX.V:ATY) (OTC:ATCMF) today announced its financial results for the three months ended March 31, 2018, posting a net income of $0.4 million. Fernando E. Ganoza, CEO and Director, commented, "The strong production and all-in sustaining cash cost of $1.85 achieved this quarter is not reflected in the financial results as a large concentrate shipment was delayed to the second quarter, along with the revenue associated with those tonnes. The shipping schedule is expected to stabilize during the second quarter, where we will then benefit from the additional shipped concentrate and recognized revenue. We anticipate strong financial results in the next quarter." Mr. Ganoza continued, "Our emphasis will continue to be on further strengthening our balance sheet, improving production costs and most importantly regional
Luxembourg Announced as SNOMED International's Newest Member24.5.2018 15:16 | Pressemelding
London, United Kingdom, May 24, 2018 (GLOBE NEWSWIRE) -- SNOMED International and Agence eSanté Luxembourg are pleased to announce that Luxembourg has joined the organization as its thirty-second Member. Luxembourg, one of the leading nations in the area of information and communication technology, has set the development of eHealth technologies as a high priority. Agence eSanté, Luxembourg's national agency for the exchange and sharing of medical data, has set an overall mission to facilitate clinical information exchange both within Luxembourg and across other international actors. To work towards this reality, the agency has taken part in discussions about standardization across Europe, a contributing building block achieved with its membership in SNOMED International. With their membership, Agence eSanté has committed their support for the use of structured clinical terminology. When applied to the health sector, interoperability ensures that information systems, and through them h
I vårt presserom finner du alle våre siste saker, kontaktpersoner, bilder, dokumenter og annen relevant informasjon om oss.Besøk vårt presserom