Business Wire

SES Partners with IOM for Creation of Digital Emergency Manual


SES (Euronext Paris:SESG) (LuxX:SESG) announced today that it has been selected by the International Organization for Migration (IOM) to create a digital emergency manual, in a project funded by the Luxembourg Government.

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SES Partners with IOM for Creation of Digital Emergency Manual (Photo: Business Wire)

SES Partners with IOM for Creation of Digital Emergency Manual (Photo: Business Wire)

IOM, which carries out humanitarian operations globally to address the most urgent needs of displaced populations, updated its emergency manual in 2016 to further support its crisis response operations. To ensure this information can be regularly updated and shared effectively with field staff, IOM has also created an electronic platform which can share information with all stakeholders in real-time. The new platform is due to be launched in November.

SES was chosen to create the digital platform for the emergency manual due to its expertise in delivering similar emergency manual digital platforms for crisis response and humanitarian operations via its solution. provides connectivity and applications for humanitarian interventions via dedicated SES satellite capacity and communication infrastructure. Its recent success with a similar project for the UN Refugee Agency (UNHCR) helped IOM to select SES.

“Partnering with SES for the creation of our digital emergency manual was an easy choice due to SES’s experience in providing end-to-end solutions for disaster recovery and crisis response,” said Vincent Houver, Head of the Preparedness and Response Division at IOM. “The manual will be accessible through a website or mobile application, in both an online and an offline mode, ensuring our staff has access to the latest information and guidance, wherever they are in the world.”

Gerhard Bethscheider, Managing Director of SES Techcom Services, said: “ has a long history of providing support in times of crisis and we are pleased that our experience and expertise will now assist IOM in the creation of its digital emergency manual, increasing preparedness for those in the field.”

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About SES

SES (Euronext Paris:SESG) (LuxX:SESG) is the world-leading satellite operator with a fleet of more than 50 geostationary satellites. The company provides satellite communications services to broadcasters, content and internet service providers, mobile and fixed network operators and business and governmental organisations worldwide. SES stands for long-lasting business relationships, high-quality service and excellence in the satellite industry. The culturally diverse regional teams of SES are located around the globe and work closely with customers to meet their specific satellite bandwidth and service requirements. SES holds a participation in O3b Networks, a next generation satellite network combining the reach of satellite with the speed of fibre.

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About is a public-private partnership between the Luxembourg government and three Luxembourg-based companies – SES Techcom Services, HITEC Luxembourg and Luxembourg Air Ambulance. The global, VSAT-based, multi-layer platform provides support to international efforts to cope with devastating events. It also enables a Voice-over-IP (VoIP) service, allowing users to receive calls from any place in the world and roam the deployment sites, as well as connecting users in the field with back-offices and headquarters.

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About SES Techcom Services:

SES Techcom Services is a 100% owned affiliate of SES, the world-leading satellite operator with a fleet of over 50 geostationary satellites, providing integrated end-to-end satellite solutions and operational services tailored to customers’ needs worldwide. Services offered by SES Techcom Services, which is ISO 9001 certified, include the design and delivery of ground infrastructure and operational services, VSAT networks, broadband connectivity and turnkey teleport solutions. It also develops innovative solutions for e-government, e-health and e-education, as well as applications for worldwide emergency satellite communications.

About IOM

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people.

Further information available at:

Contact information

Markus Payer
Corporate Communications
Tel: +352 710 725 500

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