Business Wire

IPsoft’s Amelia Expands Financial Services Experience With New Role at Digital Bank, Nordnet

Del

IPsoft, the leading digital labor company, today announced that Nordnet, a digital Nordic bank serving Sweden, Norway, Denmark and Finland will integrate Amelia to enhance their current customer relations program. Beginning this fall, IPsoft’s Amelia, the most comprehensive and human artificial intelligence platform available on the market today, will enable Nordnet to scale customer interactions as Nordnet’s new digital employee.

This Smart News Release features multimedia. View the full release here: http://www.businesswire.com/news/home/20170808006584/en/

“Our goal is to offer a world-class customer experience for investments and savings. That is why it is natural for us to supplement our existing customer service team with artificial intelligence. Amelia is a pioneering result of cognitive research and the world's most developed system for artificial intelligence and I look forward to introducing her to our customers this fall,” said Peter Dahlgren, CEO of Nordnet. “With Amelia’s support we’ll make it easier for customers to begin saving and as a result, see Nordnet’s customer base grow.”

In her first role Amelia will support new customers through the onboarding process. She will be able to guide customers through the process and ensure they activate their account. In order to be effective, Amelia will be leveraging her capabilities to learn quickly, manage complex dialogues, and respond to analytical triggers in real-time. As Amelia is available 24 hours a day, customers will have full flexibility on setting up their new service whenever it is most convenient for them.

“The Nordics is very progressive in its adoption of emerging technologies for disruptive market gains and Nordnet is positioned to be a digital frontrunner in this industry,” said Chetan Dube, CEO, IPsoft. “IPsoft is delighted to support Nordnet’s ambitions by providing our cognitive platform in order to deliver differentiated customer experience at scale for their customers at a fraction of alternative costs.”

IPsoft’s agreement with Nordnet is the latest in the growing portfolio of financial services clients who are incorporating Amelia into their operations in order to drive value. Amelia connects conversations to data and processes in order to provide a personalized service to every customer, at scale. She is now being deployed in more than 50 of the world’s leading brands. Her roles span many different functions from customer service and advisor support to IT service desk and procurement.

ABOUT IPSOFT

IPsoft automates IT and business processes for enterprises across a wide range of industries through the use of digital labor. Through its portfolio of world leading autonomic and cognitive solutions it provides services that allow its clients to secure competitive advantage. Headquartered in New York City, IPsoft has offices in 18 countries across the world and serves more than 500 of the world’s leading brands directly as well as more than half of the world’s largest IT services providers. To learn more about IPsoft’s solutions please visit www.ipsoft.com.

ABOUT NORDNET

Nordnet is a bank for investments, savings and loans. The idea behind Nordnet is to give customers control of their money, and our vision is to become the no. 1 choice for savings in the Nordics. Nordnet operates in Sweden, Norway, Denmark and Finland. Visit us at www.nordnetab.com, www.nordnet.se, www.nordnet.no, www.nordnet.dk or www.nordnet.fi.

Contact information

IPsoft
Daniela Zuin, 212-708-5521
Mobile: 917-822-0484
daniela.zuin@ipsoft.com
or
Finn Partners for IPsoft
Erica McDonald, 646-202-9784
Mobile: 732-713-2354
Erica.mcdonald@finnpartners.com
or
Nordnet
Johan Tidestad, +46 708 875 775
Head of Communications, Nordnet
johan.tidestad@nordnet.se

Om Business Wire

Business Wire
Business Wire
24 Martin Lane
EC4R 0DR London

+44 20 7626 1982http://www.businesswire.co.uk

(c) 2018 Business Wire, Inc., All rights reserved.

Business Wire, a Berkshire Hathaway company, is the global leader in multiplatform press release distribution.

Følg saker fra Business Wire

Registrer deg med din epostadresse under for å få de nyeste sakene fra Business Wire på epost fortløpende. Du kan melde deg av når som helst.

Siste saker fra Business Wire

CES Asia 2018 Announces Innovation Award Honorees27.5.2018 20:00Pressemelding

The Consumer Technology Association (CTA) today announced its Innovation Awards Honorees for CES Asia 2018. Now in its second year, the CES Asia Innovation Awards Program celebrates outstanding product design and engineering in brand-new consumer technology products from CES Asia exhibitors. The program recognizes groundbreaking technologies across 20 product categories, including first-time category artificial intelligence (AI) located primarily in SNIEC, Hall N3 at CES Asia 2018. Additional areas of recognition include augmented reality (AR), virtual reality (VR), content, mobile, vehicle tech, smart home, digital health, wearables and more. CES Asia is a global show with exhibiting companies originating from 23 countries, regions and territories. An elite panel of judges with industry expertise in product design and engineering deliberated on the honorees for this prestigious awards program. The honored products excelled in five criteria: engineering, aesthetics, function and user v

FCF: Greenpeace Allegations Unfair and Deceptive26.5.2018 18:02Pressemelding

FCF Fishery, Co. President Max Chou today released the following statement regarding recent misleading Greenpeace human rights abuse allegations made against the company: “We realize that as one of the world’s largest marine products integrated supply chain service providers with more than 30 subsidiaries, fishing bases, and shipping agents around the world, we are a prime target for organizations seeking to garner publicity and those not fully aware of the latest development and improvements that are currently taking place in the fishery industry. However, in their efforts to curb egregious human rights abuses, we believe it is unfair and deceptive to lump our company in with those who condone cruelty and neglect of their laborers. “Although we recognize the meaningful work of Greenpeace in exposing and eliminating human trafficking and sustainability abuses, we are equally disappointed that they are implicating FCF in old incidents and cases that have since been in all instances addr

NBC Universal, Havas Group and Endemol Shine Discuss a Future with AI, Blockchain and VR at IBC201825.5.2018 18:20Pressemelding

As is fitting for the home of technical invention and innovation, IBC2018 will present a broad range of ambitious and timely elements to engage, inform and inspire content creators and owners from around the world that will visit the RAI, Amsterdam from 13-18 September 2018. The must-attend event includes fresh inspiring conference themes that will focus on innovative new platforms, audience engagement and interaction/immersion, as well as a wide-ranging exhibition that will encompass all the latest technologies from AI and VR to advanced cloud-based workflows. Registration for IBC2018 is now open at: https://ibc.itnint.com/IBC18/Online/RegLogin.aspx “The media landscape is evolving at an unprecedented rate, with new platforms, technologies and even new realities at our disposal that offer greater opportunities for content innovation and audience engagement,” said Michael Crimp, CEO, IBC. “IBC is preparing an outstanding programme of conference sessions, forums and exhibition features

Pavilion of France at the 16th International Architecture Exhibition – La Biennale di Venezia25.5.2018 09:26Pressemelding

The concept for Infinite Places , developed by the Encore Heureux team, led by the architects Nicola Delon, Julien Choppin, and Sébastien Eymard, presents places produced by new and inventive processes that generate architectural processes of value. This exhibition project, which considers the territory as a whole, highlights initiatives on the part of civil society and communities that embody a certain free spirit of experimentation and the possibilities opened up by architecture. These projects are expressions of programmatic freedom and generosity, and they live up to the theme of Freespace adopted by the two commissioners of the 16th International Architecture Exhibition – La Biennale di Venezia, the Irish architects Yvonne Farrell and Shelly McNamara. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20180525005191/en/ French Pavilion Venice Architectural Biennale, copyright S. Scher Statement of the curators « Through the I

SIA Acquires Card Processing Businesses in Central and Southeastern Europe from First Data25.5.2018 08:30Pressemelding

SIA, a European high-tech leader in payment infrastructure and services, and First Data Corporation (NYSE: FDC), a global leader in commerce-enabling technology, have signed an agreement for SIA to acquire First Data’s card processing businesses in parts of Central and Southeastern Europe for €375 million. In 2017, these businesses generated a combined revenue of approximately €100 million for First Data. This acquisition by SIA provides card processing, card production, call center and back-office services, including 13.3 million payment cards, 1.4 billion transactions, in addition to the management of POS terminals and ATMs. These businesses are primarily located in 7 countries: Greece, Croatia, Czech Republic, Hungary, Romania, Serbia and Slovakia. As a result of the transaction, SIA will become a leading player in processing and services in the region. The agreement includes the transfer of about 1,400 First Data employees into SIA. “This acquisition is in line with our strategy to

Westinghouse Accident Tolerant Fuel Development Moves Forward with Cooperation Agreement with ENUSA25.5.2018 06:00Pressemelding

Westinghouse Electric Company today announced that it will collaborate in the development of its EnCore® Fuel, the revolutionary accident-tolerant fuel (ATF) design, with ENUSA Industrias Avanzadas (ENUSA) through a Frame Cooperation Agreement (FCA). “This agreement serves to strengthen the technical and commercial relations between ENUSA and Westinghouse as we work to develop leading nuclear fuel technology,” said Torbjörn Norén, European Fuel Group and EMEA Fuel Delivery Director at Westinghouse. “Westinghouse’s work with ENUSA in the Spanish and European Fuel Group markets will help to facilitate agreements with customers to launch EnCore Fuel demonstration programs in their plants.” Under the terms of the agreement, the newly signed FCA establishes the framework that will regulate the different Joint Development Programs (JDPs) to be launched between both companies. The first JDP will evaluate the application of the segmented rod concept and develop models of ATF / EnCore fuel beha