DriveSavers Expands Partnership with Kingston Technology to Deliver Superior Customer Service and SSD Data Recovery in EMEA Countries
19.1.2016 14:00 | Business Wire
DriveSavers, the worldwide leader in data recovery, eDiscovery and digital forensic solutions, today announced an expanded partnership with Kingston Technology Company, Inc. through its KingstonCare customer satisfaction program. The partnership now offers extended data recovery service for businesses based in Europe, the Middle East and Africa (EMEA), and is specifically designed for select enterprise and business-class solid-state drives (SSD). The service expansion includes an extremely fast turnaround time of less than one week.
KingstonCare is a robust suite of complimentary services created for Kingston Technology’s corporate customers. DriveSavers currently partners with KingstonCare by providing data recovery services for the company’s enterprise– and business-class SSDs exclusively in the United States. KingstonCare services were developed to keep customers and their businesses up and running, without letting unexpected failure get in the way. Services include reimbursement, immediate replacement shipping, RMA, onsite spares and SSD data recovery from DriveSavers.
DriveSavers helped pioneer the data recovery service industry 30 years ago, and has been providing service to U.S.-based Kingston customers since 2007. The company recovers data from all Kingston products including Flash Cards and USB drives to consumer level SSDs and enterprise-grade solutions.
Commitment to customer service excellence, coupled with 24/7 availability and robust data security protocols make DriveSavers Data Recovery a perfect addition to KingstonCare services. The expanded partnership will provide the highest degree of customer satisfaction for Kingston customers who have lost access to critical data due to unforeseen circumstances.
“DriveSavers is honored to continue growing its partnership with Kingston Technology, offering the most secure data recovery services for EMEA and continued expansion into other parts of the world,” said DriveSavers President, Scott Moyer. “Our collaboration with Kingston serves as an example of how both of our companies have the customer’s best interests in mind.”
“We are planning to offer SSD data recovery services through DriveSavers globally,” said Ariel Perez, SSD business manager at Kingston. “With additional countries to be added, this partnership will expand KingstonCare offerings to all regions. We continue to affirm outstanding commitment to our customers to provide best-in-class support and service.”
As the only data recovery company to post proof of an annual, company-wide SOC 2 Type II security audit, DriveSavers services meet the security protocols for financial, government, corporate and healthcare industries. Kingston recommends DriveSavers as a critical support component and third-party solution provider, closing the circle of customer care while guaranteeing strict privacy and high security in protecting digital intellectual property.
To learn more about DriveSavers data recovery expertise, visit www.drivesaversdatarecovery.com.
To learn more about how KingstonCare helps Kingston’s corporate customers, visit http://www.kingston.com
DriveSavers, the worldwide leader in data recovery, eDiscovery and digital forensics, provides the fastest, most reliable and only certified secure data recovery and eDiscovery service in the industry. All of the company’s services meet security protocols for financial, legal, corporate and healthcare industries and it is the only company that posts proof of its annual SOC 2 Type II audit and HIPAA data security and privacy compliance. DriveSavers adheres to U.S. Government security protocols, the Gramm-Leach-Bliley Act (GLBA) Data Security Rule, the Data-At-Rest mandate (DAR) and the Sarbanes-Oxley Act (SOX). DriveSavers engineers are trained and certified in all leading encryption and forensic technologies and operate a Certified ISO Class 5 Cleanroom. Customers include Bank of America, Google, Lucasfilm, NASA, Harvard University, St. Jude Children’s Research Hospital, U.S. Army and Sandia National Laboratories.
About Kingston Technology Company, Inc.
Kingston Digital, Inc. (“KDI”) is the Flash memory affiliate of Kingston Technology Company, Inc., the world’s largest independent manufacturer of memory products. Established in 2008, KDI is headquartered in Fountain Valley, California, USA. For more information, please visit kingston.com.
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