Business Wire

Avaya Transforms Portugal’s Emergency Services Communications Systems to Prepare for eCall

Del

Avaya Holdings Corp. (NYSE: AVYA) today announced that Portugal’s emergency services have adopted its suite of communication solutions to transform their existing systems in preparation for eCall, the next-generation automated vehicle aid system.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20180606005478/en/

(Photo: Business Wire)

(Photo: Business Wire)

A life-saving innovation that is mandatory in all new passenger-vehicle types approved for sale in the European Union from April 2018, eCall allows telemetry data to be sent from a vehicle to emergency services when an accident occurs, providing accurate incident location and other vital information that dispatchers can use to send help much faster and more effectively to help save lives. With 25,670 fatalities in 2016 and over 135,000 serious injuries on EU roads and motorways in 2014, according to the European Transport Safety Council’s Road Safety Performance Index, eCall is estimated to reduce emergency response time by 40% in built-up areas and 50% in the countryside, saving as many as 2,500 lives and over EUR 130 billion in costs to society each year.

As a result, emergency services across Portugal have been running tests to demonstrate readiness to receive and respond to these new automated calls. As the global market leader in contact center solutions, Avaya was selected because of its ecosystem and open platform structure, enabling integration across a variety of different systems. The solutions deployed include: the creation of a new center in Porto to increase resiliency and geographic redundancy; a complete refresh of the existing emergency service data center in Lisbon; and an upgrade of the existing communication environment, including a subsequent integration into its dispatching application.

Markus Bornheim, Consulting Sales Engineer for Public Safety and Emergency Services at Avaya, and Vice Chair of the European Emergency Number Association (EENA) Technical Committee, said:

“Emergency Services communications require intricate coordination between a number of different channels, from voice calls, to calls from mobiles and now to eCall. It’s important to deliver a solution that can accommodate both present and future needs without putting undue pressure on those working in call centres or on the front line. Avaya’s eCall solution was designed to integrate with existing systems and provide a clear platform for further development. We are pleased to see our work achieve a strong result for Portugal, and look forward to extending this further elsewhere in Europe.”

Implementation of these solutions was carried out by Avaya’s local integration partner PAPTI/DECUNIFY, which worked with core tech provider Oecon and software developer Engelbart Software to adapt and modify the existing application development platform and allow integration with Portugal’s emergency services. As a result, Portugal’s 112 services can now receive, interpret and respond to messages sent through eCall; as well as integrate other eCall-associated technologies and similar third-party services for motorcycles, heavy goods vehicles, car manufacturers, assistance companies and automobile clubs. With Avaya’s support, solutions and architecture, Portugal achieved full preparation for the onset of eCall, in advance of the EU conformity assessment.

Colonel Vitor Judicibus, Head of the Critical Communications Multidisciplinary Team at the General Secretariat of Internal Administration (Secretaria-geral da Administração Interna) said:

“eCall is a major milestone for the European automotive and safety communities, with next-generation technology being widely deployed to help people and save lives. Providing Portugal’s dispatchers and emergency services call centre workers with the tools they need to incorporate eCall is essential to achieving the aims of this initiative. We are pleased that the Portuguese 112 service has been upgraded to fully respond to eCall, while also becoming faster, more reliable, and future-fit.”

Francisco Gomes, Deputy Secretary General for Technologies of the Ministry of Home Affairs (Secretaria-geral da Administração Interna) said:

“According to Nikola Tesla ‘Science is but a perversion of itself unless it has as its ultimate goal the betterment of humanity.’ I think the same about technology, and eCall is one of the best recent examples of a major improvement in Europe for emergency reaction. The overall purpose of being more efficient on preserving human life after traffic accidents will progress immensely with the introduction of eCall. Our Ministry tech teams and our partners together, made possible for Portugal to be fully ready to do the best in emergency situations.”

About Avaya

Avaya is a global leader in digital communications software, services and devices for businesses of all sizes. Our open, intelligent and customizable solutions for contact centers and unified communications offer the flexibility of Cloud, on-premises and hybrid deployments. Avaya shapes intelligent connections and creates seamless communication experiences for our customers, and their customers. Our professional planning, support and management services teams help optimize solutions, for highly reliable and efficient deployments. Avaya Holdings Corp. is traded on the NYSE under the ticker AVYA. For more information, please visit www.avaya.com.

Cautionary Note Regarding Forward-Looking Statements

This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected cash savings and statements about expected growth and growth strategies, future investments and new technologies,. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov . The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

Source: Avaya Newsroom

Follow Avaya on Twitter, Facebook, YouTube, LinkedIn and Flickr

Contact information

Avaya
Iman Ghorayeb, +971-4-404-8275
ighorayeb@avaya.com

Om Business Wire

Business Wire
Business Wire
24 Martin Lane
EC4R 0DR London

+44 20 7626 1982http://www.businesswire.co.uk

(c) 2018 Business Wire, Inc., All rights reserved.

Business Wire, a Berkshire Hathaway company, is the global leader in multiplatform press release distribution.

Følg saker fra Business Wire

Registrer deg med din epostadresse under for å få de nyeste sakene fra Business Wire på epost fortløpende. Du kan melde deg av når som helst.

Siste saker fra Business Wire

American Express Wins Major Antitrust Lawsuit25.6.2018 18:05Pressemelding

American Express (NYSE:AXP) issued the following statement today from Chairman and CEO Stephen J. Squeri regarding the U.S. Supreme Court’s decision in the Department of Justice’s antitrust lawsuit: “The Court’s decision is a major victory for consumers and for American Express. “This was a long battle, but well worth the fight because important issues were at stake: consumer choice, fair market competition, and the ability to deliver innovative products and services to our customers, both consumers and merchants. “As the Supreme Court stated today, ‘…Amex’s business model has stimulated competitive innovations in the credit-card market, increasing the volume of transactions and improving the quality of the services.’ “Since this case started eight years ago, we have significantly expanded the network of merchants who willingly accept American Express, and have seen merchant satisfaction steadily increase. We have also broadened the range of benefits, services and experiences that buil

Synteract Announces Collaboration with International Children’s Advisory Network iCAN Research25.6.2018 17:03Pressemelding

Synteract, an innovative contract research organization (CRO) providing full, phase I-IV services enabling drug development companies to bring new medicines to market, has signed a memo of understanding to partner with the International Children’s Advisory Network (iCAN). A worldwide consortium of children’s advisory groups, iCAN is dedicated to giving children and families a voice in health, medicine, research, and innovation by increasing education about the importance of children’s involvement. Synteract is a sponsor at the 2018 iCAN Research Summit in Edinburgh, Scotland, UK, July 8-13, 2018 and will hold two interactive plenary seminar sessions at the event. With chapters across the U.S. and worldwide, iCAN partners with local children’s hospitals and addresses the needs of pediatric clinical research and healthcare and advocates for patients worldwide. In partnering with iCAN, Synteract will expand its access to children and families familiar with clinical research. iCAN will sup

GA-ASI to Fly First Trans-Atlantic Flight of a MALE RPA25.6.2018 16:55Pressemelding

On July 10-11, General Atomics Aeronautical Systems, Inc. (GA-ASI) plans to make the first-ever trans-Atlantic flight of a Medium-altitude, Long-endurance (MALE) Remotely Piloted Aircraft (RPA). GA-ASI’s company-owned MQ-9B SkyGuardian RPA is scheduled to fly from the company’s Flight Test and Training Center in Grand Forks, North Dakota, USA, to Royal Air Force (RAF) Fairford in Gloucestershire, UK. The aircraft will then be on static display July 13-15 for the Royal International Air Tattoo (RIAT) airshow being held at RAF Fairford. The flight and display will commemorate the RAF’s centenary celebration (RAF100). This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20180625005946/en/ GA-ASI’s company-owned MQ-9B SkyGuardian RPA is scheduled to fly from the company’s Flight Test and Training Center in Grand Forks, North Dakota, USA, to Royal Air Force (RAF) Fairford in Gloucestershire, UK. The aircraft will then be on static displa

Quadient Announces General Availability of Quadient Inspire R1225.6.2018 14:30Pressemelding

www.quadient.com : Quadient, the award-winning leader in Customer Communications Management (CCM), announced the general availability of its newest release, Quadient Inspire R12, which includes the new Digital Advantage Suite. The updated version of Quadient Inspire is designed to give customers and partners greater control over the systems and processes used to drive consistent communications across all channels with an emphasis on digital experiences. With Inspire R12, users design omni-channel communications in days rather than months with a simple, modern and comprehensive platform. The solution makes it possible to change designs and test for all channels in minutes, with fully integrated tracking and approval processes built in. Additionally, R12 integrates all parts of the communications process from linking journey maps to communications, postal sorting, address, phone and email verifications, email delivery, SMS delivery, mail delivery tracking, and production monitoring to re

The Dementia Discovery Fund Raises $350 Million25.6.2018 13:00Pressemelding

The Dementia Discovery Fund (DDF) today announces the completion of its fundraising, with £250 million ($350 million at the time of completion) raised from an influential group of strategic investors committed to developing new medicines for dementia. The goal was met today with a new investment of $60 million from US AARP, the global nonpartisan organisation dedicated to empowering Americans 50 and older to choose how they live as they age. The fundraising far exceeded its initial target of $200 million (£130 million), making it the first and largest venture fund focused entirely on discovering and developing novel therapies for dementia, including Alzheimer’s disease. The DDF makes early stage venture capital investments to develop novel disease-modifying therapeutics for all forms of dementia. The fund is managed by SV Health and was formed through the collaboration of leading pharmaceutical companies (Biogen, Eli Lilly and Company, GSK, Johnson & Johnson, Otsuka (Astex), Pfizer and

Professor Thierry Philip Takes Office as OECI President25.6.2018 12:22Pressemelding

Professor Thierry Philip, President of the Institut Curie, has been elected President of the Organisation of European Cancer Institutes ( OECI ) for a three-year term. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20180625005600/en/ Pr Thierry Philip (Photo: Business Wire) At the end of June 2018, Professor Philip, an oncologist and pediatrician, will take over as head of this European organization, which brings together 90 institutes and university centers and whose mission is fully devoted to cancer. This European non-governmental, non-profit organization aims to promote cooperation between its members or associate members and pursues a triple objective: to provide cancer patients in Europe with equal access to high-quality care; to assist European institutes with the implementation of a quality system for oncology care; to promote and accelerate the progress of translational research. In this regard, half of the 90 OECI ce