Avaya Transforms Portugal’s Emergency Services Communications Systems to Prepare for eCall
Avaya Holdings Corp. (NYSE: AVYA) today announced that Portugal’s emergency services have adopted its suite of communication solutions to transform their existing systems in preparation for eCall, the next-generation automated vehicle aid system.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20180606005478/en/
(Photo: Business Wire)
A life-saving innovation that is mandatory in all new passenger-vehicle types approved for sale in the European Union from April 2018, eCall allows telemetry data to be sent from a vehicle to emergency services when an accident occurs, providing accurate incident location and other vital information that dispatchers can use to send help much faster and more effectively to help save lives. With 25,670 fatalities in 2016 and over 135,000 serious injuries on EU roads and motorways in 2014, according to the European Transport Safety Council’s Road Safety Performance Index, eCall is estimated to reduce emergency response time by 40% in built-up areas and 50% in the countryside, saving as many as 2,500 lives and over EUR 130 billion in costs to society each year.
As a result, emergency services across Portugal have been running tests to demonstrate readiness to receive and respond to these new automated calls. As the global market leader in contact center solutions, Avaya was selected because of its ecosystem and open platform structure, enabling integration across a variety of different systems. The solutions deployed include: the creation of a new center in Porto to increase resiliency and geographic redundancy; a complete refresh of the existing emergency service data center in Lisbon; and an upgrade of the existing communication environment, including a subsequent integration into its dispatching application.
Markus Bornheim, Consulting Sales Engineer for Public Safety and Emergency Services at Avaya, and Vice Chair of the European Emergency Number Association (EENA) Technical Committee, said:
“Emergency Services communications require intricate coordination between a number of different channels, from voice calls, to calls from mobiles and now to eCall. It’s important to deliver a solution that can accommodate both present and future needs without putting undue pressure on those working in call centres or on the front line. Avaya’s eCall solution was designed to integrate with existing systems and provide a clear platform for further development. We are pleased to see our work achieve a strong result for Portugal, and look forward to extending this further elsewhere in Europe.”
Implementation of these solutions was carried out by Avaya’s local integration partner PAPTI/DECUNIFY, which worked with core tech provider Oecon and software developer Engelbart Software to adapt and modify the existing application development platform and allow integration with Portugal’s emergency services. As a result, Portugal’s 112 services can now receive, interpret and respond to messages sent through eCall; as well as integrate other eCall-associated technologies and similar third-party services for motorcycles, heavy goods vehicles, car manufacturers, assistance companies and automobile clubs. With Avaya’s support, solutions and architecture, Portugal achieved full preparation for the onset of eCall, in advance of the EU conformity assessment.
Colonel Vitor Judicibus, Head of the Critical Communications Multidisciplinary Team at the General Secretariat of Internal Administration (Secretaria-geral da Administração Interna) said:
“eCall is a major milestone for the European automotive and safety communities, with next-generation technology being widely deployed to help people and save lives. Providing Portugal’s dispatchers and emergency services call centre workers with the tools they need to incorporate eCall is essential to achieving the aims of this initiative. We are pleased that the Portuguese 112 service has been upgraded to fully respond to eCall, while also becoming faster, more reliable, and future-fit.”
Francisco Gomes, Deputy Secretary General for Technologies of the Ministry of Home Affairs (Secretaria-geral da Administração Interna) said:
“According to Nikola Tesla ‘Science is but a perversion of itself unless it has as its ultimate goal the betterment of humanity.’ I think the same about technology, and eCall is one of the best recent examples of a major improvement in Europe for emergency reaction. The overall purpose of being more efficient on preserving human life after traffic accidents will progress immensely with the introduction of eCall. Our Ministry tech teams and our partners together, made possible for Portugal to be fully ready to do the best in emergency situations.”
Avaya is a global leader in digital communications software, services and devices for businesses of all sizes. Our open, intelligent and customizable solutions for contact centers and unified communications offer the flexibility of Cloud, on-premises and hybrid deployments. Avaya shapes intelligent connections and creates seamless communication experiences for our customers, and their customers. Our professional planning, support and management services teams help optimize solutions, for highly reliable and efficient deployments. Avaya Holdings Corp. is traded on the NYSE under the ticker AVYA. For more information, please visit www.avaya.com.
Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected cash savings and statements about expected growth and growth strategies, future investments and new technologies,. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov . The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.
Source: Avaya Newsroom
Iman Ghorayeb, +971-4-404-8275
Om Business Wire
(c) 2018 Business Wire, Inc., All rights reserved.
Business Wire, a Berkshire Hathaway company, is the global leader in multiplatform press release distribution.
Følg saker fra Business Wire
Registrer deg med din epostadresse under for å få de nyeste sakene fra Business Wire på epost fortløpende. Du kan melde deg av når som helst.
Siste saker fra Business Wire
Tory Burch Names Pierre-Yves Roussel Chief Executive Officer11.12.2018 21:26 | Pressemelding
Tory Burch, LLC, today announced it has named Pierre-Yves Roussel Chief Executive Officer, starting early 2019. A longtime LVMH executive, Mr. Roussel will be based out of Tory Burch’s New York headquarters; he will join and report to the Company’s board of directors. In partnership with Ms. Burch, he will lead and implement the company’s global strategy with a focus on operations. “There are very few leaders in the industry who have both a commercial track record and a deep admiration for the creative process. I respect what he has built at LVMH and value the way he thinks about business, luxury and the fashion industry as a whole. He also shares my belief in the importance of a culture-led company. We have a strong management team in place and Pierre-Yves is a natural fit as we continue to focus on long-term growth and global expansion,” said Tory Burch, who is currently Chief Executive Officer and will assume the role Executive Chairman and Chief Creative Officer. “I’m very excited
United Nations Climate Action Award Goes to Germany for the First Time11.12.2018 19:00 | Pressemelding
Within the context of the United Nations Framework Convention on Climate Change, two ProVeg projects were awarded the Momentum for Change Climate Action Award 2018 in the category Planetary Health. One of these is the health promotion project Aktion Pflanzen-Power, jointly initiated with BKK ProVita. ProVeg and its partner received the award for their work in schools. It marks the first time that this award has gone to Germany. The award ceremony took place yesterday in the Polish city of Katowice as part of the 24th UN Climate Change Conference. ProVeg and BKK ProVita promote children’s health and climate action Aktion Pflanzen-Power aims to improve the availability and quality of vegan and vegetarian dishes in schools. Together with BKK ProVita, ProVeg has so far reached 24,800 students at 41 schools throughout Germany on the subject of wholesome, plant-based nutrition as part of the health promotion project. Healthy nutrition with Aktion Pflanzen-Power Andreas Schöfbeck, member of t
Thales and Gemalto are granted regulatory clearance by the European Commission11.12.2018 17:01 | Pressemelding
Regulatory News: Reference is made to the joint press release by Thales (Euronext Paris: HO) and Gemalto (Euronext Amsterdam and Paris: GTO) dated 27 March 2018 in relation to the launch of the recommended all-cash offer by Thales for all the issued and outstanding shares of Gemalto (the “Offer”), the publication of the Offer Document, and the joint press release of Thales and Gemalto dated 10 August 2018 in relation to the further extension of the Acceptance Period. Terms not defined in this press release will have the meaning as set forth in the Offer Document. Thales and Gemalto announce today that they have been granted merger control Regulatory Clearance by the European Commission, following Thales’s commitment to divest its general purpose hardware security modules (GP HSM) business globally1 to a suitable purchaser. This clearance is effective immediately. Together with the merger control clearances obtained in China, Israel, South Africa and Turkey, and clearances relating to f
Starr Insurance Companies Expands Aviation Insurance Operations to Brazil11.12.2018 15:43 | Pressemelding
Starr Insurance Companies today announced that Starr International Brasil Seguradora S.A. (“Starr Brazil”) has been granted a local license to offer aviation insurance. “We are thrilled to be adding aviation capability in an important, growing economy like Brazil,” stated Steve Blakey, president and chief executive officer for Starr Insurance Holdings, Inc. “As a worldwide leader in aviation insurance solutions, we are constantly seeking new opportunities and markets to meet the growing needs of the aviation and aerospace industry around the globe.” Fernanda Strachino, aviation specialist underwriter, has joined Starr Brazil to head the new aviation division. Fernanda brings more than 16 years’ of experience in the aviation and insurance market. Starr Brazil will offer a variety of aviation coverages, including: Aircraft Hull & Liability; Spare Parts; Third-Party Legal Liability; Corporate Non-Owned Aircraft Liability; General Liability; RETA Insurance (Mandatory Liability), Hangarkeep
Andersen Global Continues Growth in United Kingdom With Claritas Tax Limited11.12.2018 14:30 | Pressemelding
Today, Andersen Global expanded its reach in the United Kingdom with the addition of Claritas Tax Limited, a tax advisory and compliance services firm based in Birmingham, the second largest city in the country. Claritas is the fourth firm collaborating with Andersen Global in the UK. “Adding a sought-after firm like Claritas is not only a logical extension for Andersen Global, but it broadens our offering in the UK. Their practice focuses on corporation tax, R&D tax reliefs, mergers and acquisitions, private equity and venture capital in addition to serving individuals,” said Mark Vorsatz, Andersen Global Chairman and Andersen Tax LLC CEO. “Iain Wright and his team enhance our already robust core competences in the UK, a critical market for our clients, and we look forward to working with Claritas on a number of upcoming corporate opportunities.” Founded in 2012, Claritas Tax Limited is an advisory led business that provides a full range of tax advisory and compliance services to entr
Seoul Semiconductor Wins Patent Litigation against Everlight in Germany and Is Awarded Statutory Litigation Costs11.12.2018 14:00 | Pressemelding
Seoul Semiconductor Co., Ltd. (KOSDAQ:046890) (“Seoul”), a leading global innovator of LED products and technology, announced that it won a patent litigation against Everlight Electronics Co., Ltd. (“Everlight”) in Germany. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20181211005233/en/ Seoul Semiconductor's Headquarters in Korea (Photo: Business Wire) The patent involved in this litigation relates to an LED package structure for thermal dissipation. Everlight purchased this patent from a U.S. company in 2017, and subsequently brought a patent lawsuit against Seoul in the Manheim Court of Germany. In December 2018, however, the Manheim Court ruled in favor of Seoul and ordered that Everlight, as the losing party, should bear the statutory costs of the court proceeding. In the United Kingdom, Seoul had already won a patent litigation against Everlight earlier this year. At that time, the UK Patent Court also ordered that Ever